How do I get museum passes online?

Category: FAQs

Discover & Go provides instant online access to free and low-cost tickets to museums, science centers, zoos, theaters and other fun local cultural attractions. HOW DO I GET A PASS? Log in to you...

Can I use Discover & Go with an eCard?

Category: FAQs

No. eCards only provide access to a few, very specific services and do not include Discover & Go. You'll need to get a regular, full-access library card. 

Should I cancel my pass if I'm not going to attend?

Category: FAQs

Yes. You should cancel your Discover & Go pass if you are not going to attend. Otherwise, once the date passes the system will count it as a used pass. This also frees up the pass for availability...

Will I receive email notification of my reservation?

Category: FAQs

Yes, you should receive a confirmation email moments after you make a reservation. If you do not receive this email, please check with your local library to insure the email address you provided is co...

How can I print my Discover & Go pass from my mobile device, smart phone, or tablet?

Category: FAQs

Some Discover & Go attractions require a printed pass. If so, the following article provides instructions for printing from your mobile device: https://gizmodo.com/how-print-phone-tablet-ios-andro...

Can I cancel an active Discover & Go reservation if I have not yet printed the pass?

Category: FAQs

You can cancel a pass, ONLY if you have not clicked on the "Print/Download" button and agreed to the warning that passes cannot be cancelled after viewing or printing. Library staff cannot cancel pass...