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How do I get museum passes online?

Category: FAQs

Discover & Go provides instant online access to free and low-cost tickets to museums, science centers, zoos, theaters and other fun local cultural attractions. HOW DO I GET A PASS? Log in to you...

Can I use Discover & Go with an eCard?

Category: FAQs

No. eCards only provide access to a few, very specific services and do not include Discover & Go. You'll need to get a regular, full-access library card. 

What are the terms of use for Discover & Go?

Category: FAQs

  In order to use the Discover & Go service, you must meet your library's minimum age requirement and live within your participating library's service area. You can have two active reservations at...

How can I print my Discover & Go pass from my mobile device, smart phone, or tablet?

Category: FAQs

Some Discover & Go attractions require a printed pass. If so, the following article provides instructions for printing from your mobile device: https://gizmodo.com/how-print-phone-tablet-ios-andro...

Is there a list of Discover & Go attractions?

Category: FAQs

The most current list of Discover & Go attractions is at the Discover & Go site. HOWEVER, not all attractions are available in all areas. To see what attractions are available in your area, l...

Will I receive email notification of my reservation?

Category: FAQs

Yes, you should receive a confirmation email moments after you make a reservation. If you do not receive this email, please check with your local library to insure the email address you provided is co...

Why can't passes be canceled after they have been "printed/downloaded"?

Category: FAQs

Attractions donate a specific amount of passes to us based on what they are able manage on their end, and this is the only we can insure we stay within those agreed upon amounts. It also allows us to ...

Are passes for all attractions always available on the first of each month?

Category: FAQs

No. For example: some attractions only have seasonally passes, or provide passes for a specific event, such as a special exhibit, a limited run performance, or a specific concert date.  In other cases...

When is the latest I can cancel my Discover & Go pass?

Category: FAQs

If you decide not to attend and your pass is still NOT printed or downloaded, you can cancel it up until 11:59 p.m. on the date the reservation is for.

Can Discover & Go be used for class field trips or large groups?

Category: FAQs

No. Discover & Go is meant for use by individual library card holders, not large groups. Most museums and cultural attractions have their own procedures and special rates that accommodate large p...

Can the Discover & Go website translate into other languages?

Category: FAQs

Yes. On the login page for Discover & Go, click on the "Select Language" pull-down menu near the top of the page and choose the language you want to translate into.

Can I use my Discover & Go pass on a different day than the reservation date?

Category: FAQs

No. If you decide to go on a different date, you must cancel your existing reservation, then make a new reservation for any other available date. NOTE: You cannot cancel your reservation if you have ...