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FAQs
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How do I get museum passes online?

Discover & Go provides instant online access to free and low-co
Can I cancel an active Discover & Go reservation if I have not yet printed the pass?

You can cancel a pass, ONLY if you have not clicked on the "Print/Download" button and agreed to the warning that passes cannot be c
Is there a list of Discover & Go attractions?

The most current list of Discover & Go attractions is at the Discover & Go site.

When are Discover & Go passes for a new month available?

New passes are visible on the 1st day of the current month. Available passes for the next three months can then be seen
What attractions are available for reservation through Discover & Go?

You can see which attractions are available by logging in to your participating library's Discover & Go site and selecting the "All Attractions"

How many Discover & Go passes can I reserve?

You can have two active reservations at a time.  For example, if you make a reserva
Is there a mobile version of Discover & Go?

Yes there is.
Which local libraries are participating in Discover & Go?

You can find the current list of library partners at DiscoverAndGo.org
Should I cancel my pass if I'm not going to attend?

You should cancel your Discover & Go pass if you are not going to attend. Otherwise, once the date passes the system will count it as a used pass. This also frees up the pass for

How do I print my Discover & Go pass?

Your Discover & Go pass can only be printed by using the green "Print/Download" button within your Discover & Go account:

How do I cancel and reschedule a Discover & Go reservation?

To cancel and reschedule your reservation for a specific attraction, take the following steps:

How can I print my Discover & Go pass from my mobile device, smart phone, or tablet?

Some Discover & Go attractions require a printed pass. If so, the following article provides instructions for printing from your mobile device: 
How do I use Discover & Go?

The following video describes how to use Discover & Go: 
Can I use Discover & Go with an eCard?

No. eCards only provide access to a few of our services and do not include Discover & Go. You'll need to get a regular full-access library card. 
Who do I contact if I have questions regarding my Discover & Go reservation?

Please reach out to staff at your local participating library. DO NOT contact the participating Discover & Go attractions directly.
Will I receive email notification of my reservation?

Yes, you should receive a confirmation via email shortly after you make a reservation. If you do not receive this email, please insure the email address you have provided is correct and up to date. Pl...
Can I use my Discover & Go pass on a different day than the reservation date?

No. If you decide to go on a different date, you must cancel your existing reservation, then make a new reservation for any other available date. NOTE: You cannot cancel your reservation if you have a...
Can the Discover & Go website translate into other languages?

Yes. On the login page for Discover & Go, click on the "Select Language" pull-down menu near the top of the page and choose the language you want to translate into.
Can Discover & Go be used for class field trips or large groups?

No. Discover & Go is meant for use by individual library card holders, not large groups. Most museums and cultural attractions have their own procedures and special rates that accommodate large pr...
What are the terms of use for Discover & Go?

  In order to use the Discover & Go service, you must meet your library's minimum age requirement and live within your participating library's service area. You can have two active reservations at...
When is the latest I can cancel my Discover & Go pass?

If you decide not to attend and your pass is still unprinted, you can cancel it up until 11:59 p.m. on the date the reservation is for.